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Will My Legacybox Expire?

By Shelby Burr

We get it. Life can get in the way sometimes and sometimes a few errands go unfinished. One errand might be digitizing your memories to DVD, Thumb Drive or Digital Download. So, with Legacybox, will my box ever expire if life gets in the way?


The answer...NOPE!

We completely understand that life happens and you might forget about your Legacybox. No need to worry! You can just pick up where you left off by packing your box with your memories and sending it back to us.

The shipping label you have may be past its expiration date, but no worries. Just send a message to our customer support team at questions@legacybox.com and let them know. Be sure to include your order number, and they can check it in our system and send a new shipping label if necessary.

Once we receive your items, they will be entered into our system and you'll be able to follow them throughout the entire conversion process. All you need are your order number and zip code. Simply visit legacybox.com/order-tracking, enter your information, and you're ready to go!


No matter what comes your way, know that you can always digitize your Legacybox at a time that is best for y-o-u.

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